020 8399 4663 office@milvertonnursinghome.co.uk
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Reviews

Friends of Milverton meeting

‘The Group wished to pass on thanks to the Housekeeping and Office staff for their friendliness and efficiency. Relatives appreciate the Office staff taking the time to visit relatives – Friends of Milverton meeting –

March 24’

LS – June 24

‘Can I say how impressed I was with how Milverton managed the D Day commemoration this morning. While I was visiting P, I heard the staff interacting with the residents and engaging with them in what was happening. Milverton has always had a nice feel to it and my visit today just confirmed that.

LS – June 24’

RD Sept 23

We as a family couldn’t be more grateful to you and the team there at Milverton.

I am personally eternally grateful to all of you for making her last days both comfortable and full of warmth and love. The care your team have showed was incredible and to me they are just the most amazing bunch of people I have ever come across.

Thank you from the bottom of my heart, I’ll miss seeing you all on a daily basis and Milverton will forever remain special to me.

DW – 08.23

‘Thank you to all the wonderful nurses and carers at Milverton for making the last year or so of my father’s life much more bearable for him and his family. It is never a simple decision to entrust the care of a loved one to a home, but you all made that decision greatly easier with your care and attention. Your light hearted fun approach whenever possible and your sympathy and invaluable support through the difficult end of his life. A special thanks too for the smooth-running operation by the administrative staff, the excellent food from the cooks and kitchen helpers and the impeccable condition of the rooms and laundry – the teamwork is pleasure to observe’

GC 2023

My father died last week after spending 16 months in Milverton. We had not chosen the home; he was sent there from hospital on a Discharge to Assess basis and we agreed that he should stay on. However, we look back on his time in Milverton as a real provision for his needs at this stage of his life. He was 94.

During the time that he was there we were impressed with every aspect of the home. The carers were consistently kind and thoughtful in their interactions with the residents. The nursing staff were compassionate and always on the ball. The food needs of my father, who had an impaired swallow were well provided for. The facilities are good. The garden is lovely. The Activities Organiser did a superb job, not only in providing general activities for the whole home, but also individually, eg finding library books that were suitable for my father.

We noticed that the Milverton slogan is ‘Care with Dignity’. This is a home which practices what it preaches. We would wholeheartedly commend it.

Thank you sincerely for the excellent care

We would like to thank you sincerely for the excellent care you gave to our sister in her latter days. It was a great comfort to us to know she was being so well looked after.

NHM 2023

“I think that everyone at Milverton, no matter what their role, does a fantastic job and the teamwork is outstanding. We are so glad we found you!”

LS 2023

It means so much to see Mum smiling and looking happy, you are all very special people.

RN 2020

You all do an amazing job at a really important time in people’s lives, not just supporting the residents but their families too, and for that I am most grateful.

RN 2020

Keep up the good work and give my thanks to all the staff looking after mum, I think you have the best staff.

TT 2020

I listened to an LBC phone-in this afternoon about how nursing home visits were working out. It was pretty negative and if I hadn’t been driving, I would have phoned to tell them the shining example of how it is done at Milverton. I cannot thank you all enough.

UW 2021

You should be very proud of the service you provide.

AN 2020

Thank you to everyone at Milverton for your continuing dedication of care.

PG 2020

I think it takes a special kind of person to be a carer or a nurse and I have so much respect for everyone there. Particularly how you kept Covid under control during the pandemic. You are all exemplary.

NL 2020

Thank you for dedicating your knowledge, time and compassion to do an amazing job looking after my dad. With his complex condition, there was no better place for his needs than Milverton.

AJ 2020

I have heard such good reports about your excellent care for my mum. She looks very well and cared for, thank you so much from the bottom of my heart.

JG 2021

T: 020 8399 4663
A: 99 Ditton Road, Surbiton, Surrey, KT6 6RJ
E:office@milvertonnursinghome.co.uk

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